Terms

Terms

The activities are classified in the field of active tourism and adventure sports, there is a potential risk derived from their own nature. The client must assume the existence of this risk. The guides and technicians have the preparation and experience appropriate to the activity they develop. Following your instructions and guidelines depends, to a large extent, on safety during the activity.

- To participate in aquatic activities it is essential to know how to swim. Minors must have authorization or be accompanied by a responsible person.

- Participants have the obligation to report possible pregnancy, paraplegia, cardiovascular diseases, allergies or any condition that may affect their ability to react during the activity. They also agree not to be under the influence of alcohol, drugs and / or narcotics.

- The company may carry out a preliminary test and reserves the right of admission to all organized activities.

- Any decision taken by the guide during the development of the activity, in relation to its safety, will have to be respected by the client, otherwise, the guide may cancel the activity, without right to refund of the amount paid.

- Kayak Javea reserves the right to modify the program of activities, in whole or in part, if it is due to causes beyond its control (weather, adverse conditions), customers not having more right than the refund of the amount paid.

- A minimum of 4 people is required to carry out the excursion. If it is canceled because this minimum is not reached, you will be offered another date or a full refund of the amount paid.

- The participant must be clear, that in the event of an accident and the reason for the same has been the transgression of the rules and instructions of the monitor-guide, the organizing company will not be responsible for the damage that the participant may have caused , in private property, as well as to third parties or to himself.

- To book the activity you must contact us via WhatsApp Tlf +34 679 75 37 61 to check availability. Once confirmed, we will send a card payment link to formalize the reservation.

- Clients will receive a full refund in case of cancellation with notice up to 48 hours before the activity. This amount will not be refunded if it is canceled in the 48 hours prior to the start of the activity. Customers will also receive a full refund in the event of cancellation due to weather or other unforeseen circumstances.

- In case of not presenting to the activity or in case of suspending the activity once started, for reasons of security or meteorological impossibility, the amount paid can not be demanded and the amount will be paid in full.

- The photos that the company makes during the activity are property of the company, being able to make use of them without identification of the people. These photos are free for the client and will be delivered at the request of the client within a maximum period of 15 days.
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